ERS steers candidates on an exciting career through its Claims Apprenticeship Programme

ERS head office in Swansea.
ERS is seeking to fill 50 vacancies at its Swansea headquarters (2)

ERS, the UK’s top specialist motor insurer, charting a fresh trajectory by launching the ERS Claims Apprenticeship Programme as an integral part of its ongoing recruitment drive to meet the demand for over 50 positions at its Swansea office.

The programme opens doors to diverse opportunities within the insurance sector, including areas like broking, underwriting, and claims operations, laying the foundations for versatile and fulfilling career options.

This groundbreaking initiative not only offers a roadmap to an exciting and potentially lucrative career journey but also provides access to apprenticeships that are traditionally scarce in the region, often only available in London.

In a region where such opportunities have been rare, ERS’s Claims Apprenticeship Programme enables candidates to earn while they learn, providing a competitive salary while working toward a recognised and highly sought-after qualification.

The ERS Apprenticeship Programme is focused on nurturing the next generation of insurance professionals. As part of the programme, individuals work as Claims Handlers, playing a vital role in providing support and guidance to customers during the claims process. The company has stated that this role is not just a job; it’s the beginning of a rewarding career journey.

ERS is looking for candidates from diverse backgrounds and age ranges. It is interested in speaking to recent school or university graduates, as well as those seeking a career change – particularly those with a passion for excellent customer service and an eagerness to develop a career in insurance. The apprenticeships are based at ERS’s Swansea Vale office and offer a hybrid work model, combining office collaboration and remote work.

The programme offers candidates a competitive salary while also gaining valuable real-world experience in the dynamic insurance industry. This means that, unlike many traditional learning pathways, the apprenticeships allow participants to start their career journey with a solid financial footing.

In addition to the financial benefits, the programme fast-tracks apprentices on the path to a recognised qualification. It provides a structured and comprehensive approach to professional development, ensuring that apprentices are well-prepared to meet the industry’s demands and challenges.

Kian Hearn, Claims Apprentice at ERS, said:

“As a young person, I didn’t think apprenticeships were available in insurance and finance, and university didn’t seem like the right fit for me. But here I can earn good money, learn on the job and get a qualification at the same time, all while working in a friendly, welcoming environment.”


Martin Hall, Active Underwriter at ERS, said:

“At ERS, we understand the importance of creating meaningful career opportunities in South Wales. Our Claims Apprenticeship Programme is designed to empower individuals with the skills, knowledge, and qualifications they need to thrive in the insurance industry. It’s a unique opportunity for anyone seeking a career in insurance, whether they are starting out or making a career change.”


Interested candidates are encouraged to apply via the dedicated careers page on the ERS website.